Requesting Medical Records

Valley Children’s promotes a philosophy of transparency and openness as well as timely, convenient and responsible sharing of health information. We believe that enabling our patients and their patient representatives to access, obtain, understand and engage their medical information improves overall patient well-being, safety and satisfaction.

We encourage patients and their representatives to take advantage of the Valley Children’s MyChart Patient Portal for electronic, immediate and ongoing access to their own/child’s medical record information. Signing up for the MyChart patient portal not only gives you access to important records like After Visit Summaries, medications, immunizations and appointment information, there are other important features including the ability to request records that may not be in the portal or request records to be sent to personal applications on smartphones or other means. Click here to sign up for MyChart.

You may request your own/your child’s medical records and authorize your own/your child’s medical records to be released to others from Valley Children’s.

• To request your child’s records submit the request for records form via e-mail or print form and fax to 559-353-5418. You may also submit your form via mail.
• To authorize your child’s record to be sent to another organization, please complete the authorization to use and/or disclose health information form and return via e-mail, fax or mail.

Should you wish to mail your form, please mail to:

Valley Children’s Healthcare
c/o Health Information Management Office, Mail Stop FE06
9300 Valley Children’s Place
Madera, CA 93636

If you have questions about requesting medical records, please contact the Health Information Management office at 559-353-5404 or e-mail releaseofinformation@valleychildrens.org.